Quality Control for Global Bathroom Brands
100% Inspection · Multi-Stage Testing · International Standards Compliance
Quality Assurance Across All Sanitary Ware Categories
At SEGA, our quality control system is integrated into every stage of our production process, with specialized testing for different product categories to ensure that every product meets stringent performance and international safety standards.
7-Stage Quality Assurance System
Ceramic Toilet & Basin Testing
Strict quality inspections ensure ceramic products maintain structural strength, surface consistency, and optimal water performance.
Glaze Surface Inspection: Checking gloss consistency, smoothness, and defect-free finishes.
100% Leakage & Pressure Test: Every toilet undergoes high-pressure air and water testing to ensure there are no hidden problems with the pipes.
Smooth-Flow Check: Standardized spheres are used to simulate flushing and wastewater discharge, ensuring the ultimate smoothness provided by 360° full-pipe glazing.
Bathroom Vanity Quality Testing
Comprehensive testing ensures vanity products maintain structural stability, moisture resistance, and long-term usability.
Moisture-Resistance Aging: Edge sealing tests are conducted on the panels in high-humidity environments to ensure no swelling or delamination during long-term use.
Structural Stability: Gravity load-bearing tests are performed on the “suspended structure” to ensure ultimate safety for wall-mounted installation
LED Mirror Quality Testing
Advanced testing ensures mirror products deliver reliable lighting performance, electrical safety, and smart functionality.
Electrical Safety: Rigorous electronic compartment sealing tests are performed to ensure waterproofing even in the humid environment of a bathroom.
LED Longevity & CRI Check: The mirror undergoes a 24-hour continuous illumination aging test to ensure consistent color temperature and long-term usability.
Optical Clarity Inspection: Laser-etched edge precision checks ensure no black edges, jagged edges, or ghosting.
Smart Function Testing: Touch controls, sensors, anti-fog system, and dimming function are tested.
International Standards & Certifications
Compliance With Global Quality Standards
Partner With Top Sanitary Ware Manufacturer Committed to Quality
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FAQ
- Are you a manufacturer or a trading company? Can we visit the factory?
We are a professional sanitary ware manufacturer with three of our own factories in Chaozhou city, Guangdong province, China. We specialize in OEM/ODM services. Factory visits are warmly welcomed.
- What certifications do your products hold?
Our products are certified to meet the standards of major global markets. Key certifications include CE, SASON, WaterMark, GSO, and SONCAP. Certificates are available upon request to ensure smooth customs clearance for your market.
- What are your customization options (OEM/ODM)?
We provide comprehensive OEM/ODM services. We can customize designs, sizes, finishes, logos, and packaging according to your specifications. MOQ applies to custom projects.
- What is your Minimum Order Quantity (MOQ)?
MOQ varies by product category (e.g., a 20-foot container for ceramics, smaller quantities for cabinets/mirrors). We try to be flexible for new partnerships. Contact us for specific details.
- Do you provide samples? What is your sample policy?
Yes, sample orders are welcome. Samples are provided for quality evaluation.
Sample Availability: We provide production-grade samples of our standard items or customized prototypes based on your specifications.
Cost & Logistics: Sample fees are typically charged at a nominal cost, which is often credited back against your subsequent bulk order. Shipping costs are borne by the client. We will assist with all export documentation.
- What is your warranty and after-sales policy?
We stand behind our products with a clear and responsive policy:
Comprehensive Warranty: We offer a 5-year warranty on ceramic main bodies and a 2-year warranty on accessories (e.g., toilet flush mechanisms, seat covers).
Dedicated & Timely Support: Our professional after-sales team is committed to providing initial response and a proposed solution within 48 hours for any inquiry or issue reported.
Full Support System: We provide continued assistance through the supply of spare parts and direct technical support to help you or your end-customers resolve any problems efficiently, ensuring minimal disruption.
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